Self-Service Diagnostics

Troubleshoot Your Appliance Issue

Quick checks for common refrigerator, washer, dryer, and oven problems. Resolve minor issues yourself or understand the problem before you call.

Quick Checks

Common Appliance Symptoms & Solutions

Refrigerator Not Cooling

Verify the thermostat setting and check for obstructions around condenser coils. Ensure the door seal is intact and the unit is plugged in securely.

Washer Not Draining

Inspect the drain hose for kinks or blockages. Check the lint filter for clogs and ensure the machine is not overloaded with too many items.

Oven Not Heating

Confirm the oven is set to the correct mode and temperature. Check the circuit breaker for a tripped switch and ensure the door is fully closed.

Your Diagnostic Guide

Follow These Simple Steps

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Verify Power Supply

Inspect Filters & Vents

Check Water Lines

When to Call ProLine

Check that the appliance is properly plugged in and its dedicated circuit breaker is not tripped. Test the outlet with another device.

Clean any clogged lint filters in dryers, ensure refrigerator condenser coils are clear, and check for blocked air vents in ovens.

For washers and dishwashers, ensure water supply valves are open and hoses are free of kinks or leaks. Inspect drain lines for obstructions.

If these steps don't resolve the issue, it likely requires a certified technician. We're ready for same-day service.

Still Having Trouble?

Our certified appliance technicians are ready for same-day repairs. Schedule your exact arrival window now.